Privacy policy
What HIYA LIVING SPACES keeps about you and why.
Who holds your details
HIYA LIVING SPACES uses Rasphia to take bookings and orders, so HIYA LIVING SPACES and Rasphia both see what you give when you book, buy or message.
What is collected
Only what it takes to serve you:
- Your name and how to reach you (phone number or email), so the business can confirm and change things.
- What you booked or ordered, when, and for how much.
- Messages you send the business, and its replies.
How it is used
To run your booking or order, to message you about it, to give you receipts and refunds, and to keep a record of what happened. It is not sold, and it is not used for other businesses' marketing.
Who else sees it
Rasphia, which runs the booking and messaging tools. Details are shared with anyone else only when the law requires it.
How long it is kept
Bookings, orders and payments are kept for as long as the business needs them for its accounts and for any dispute, and the law may require some records to be kept.
Your choices
You can ask HIYA LIVING SPACES to show, correct or delete your details by writing to it in its support chat on Rasphia. Deleting can wait where the business must keep a record. Rasphia's privacy policy covers what Rasphia keeps.
Questions and complaints
Message HIYA LIVING SPACES in its support chat on Rasphia.
This page is written from the business's own settings on Rasphia. It is a plain-language template, not legal advice. Rasphia's terms, privacy policy and refunds and cancellation also apply to bookings and orders made here.
Terms of serviceRefunds, returns and cancellationBack to HIYA LIVING SPACES