HIYA LIVING SPACES
Refunds, returns and cancellation
How cancellations, returns and refunds work at HIYA LIVING SPACES.
Cancelling or moving a booking
Cancel or move a booking from your bookings page on Rasphia, or ask HIYA LIVING SPACES in its support chat.
- Appointments and classes: free cancellation any time before the appointment.
- Inside the free window a cancellation costs nothing, and anything you paid is refunded.
- After the window the business may keep part or all of what you paid. If the business cancels, you are refunded in full.
How refunds are paid
Refunds go back to the way you paid, normally within 5 to 7 working days of the business approving them. Your bank can take longer to show it.
If a booking or order could not be completed after you paid, you are refunded in full.
If something goes wrong
Write to HIYA LIVING SPACES in its support chat on Rasphia first. If it is not sorted, use Rasphia's contact page.
This page is written from the business's own settings on Rasphia. It is a plain-language template, not legal advice. Rasphia's terms, privacy policy and refunds and cancellation also apply to bookings and orders made here.